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Cafeteria Safety

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Cafeteria Safety


While MSU educates nearly 45,000 students per year, the university’s cafeterias feed approximately 150 times as many mouths.

MSU feeds approximately six million people each year, nearly 25,000 people per day, said Associate Director of Residential Dining Bruce Haskell.

A student goes through the salad bar in Yakeley's cafeteria (photo credit: Emily Lawler).

Many students first view the massive cafeterias as an endless array of options, putting the home cooked dinner table to shame. Others notice the dangers of overeating or contamination often associated with feeding such large numbers of people.

“There were more choices than I expected there would be, so it was exciting eating in the dorms at first, but getting sick my freshman year made me aware of the less appealing side to dorm food,” said biosystems engineering sophomore Matt Crowder.

Crowder was one of 29 MSU students affected by the E. Coli outbreak in East Complex in fall 2008 from a commercial lettuce contamination.

“I would not wish E. coli on my worst enemy,” he said. “It was the worst sickness I’ve ever had.”

MSU division of residential and hospitality services collaborating with the Ingham County Health Department reacted immediately to the outbreak, pulling together all infected students to work on determining the source of the contamination.

“I spent five days in the hospital, and the health department visited me there to interview me about exactly what I ate for the last week,” Crowder said.

MSU’s response to the E. coli outbreak was crucial; the university immediately informed students through e-mail and provided updates on their website.

“We took every precaution,” Haskell said. “We even pulled turkey because many of the sick students said they had eaten turkey sandwiches with lettuce. We went through a lot of testing looking for a common thread.”

The Detroit-based vendor, Aunt Mid’s Produce Company, was eventually identified as the source of the outbreak.

“I first became aware of the E. coli outbreak on Sept. 15, and we did not reintroduce lettuce from a different company until Nov. 11,” Haskell said.

Although it was the first MSU residence hall contamination in 30 years, the contamination was covered nationally in the days following the outbreak.

“We took a big hit on that even though E. coli was happening all over the country, but the whole experience taught us a lot so when the Norovirus hit in April we were prepared,” Haskell said.

Norovirus, the second outbreak of the academic year, hit Shaw Hall on Apr. 1.  Approximately 30 students were hospitalized with Norovirus symptoms.

“Norovirus wasn’t foodborne, but to be safe we switched to full service of most every item to prevent cross contamination with students in Shaw and installed hand sanitizer dispensers,” Haskell said.  “We provided sick packets to residents so they wouldn’t have to leave their rooms; we were just taking care of our residents, really just doing our jobs.”

The campus cafeteria system had two bacteria breakouts in the 2008-2009 school year (photo credit: Emily Lawler).

As an effect of the two recent dorm-related illnesses on campus, students often relate bulk foods to dangers and recalls.  According to MSU food science professor Elliot Ryser, cafeteria food served in bulk is no more likely to be contaminated than any other food source.

“When feeding a large number of people it is easier to notice contamination,” Ryser says.  “If 400 people eat potato salad in a cafeteria, you can see the outbreak, but if 400 people buy potato salad at a grocery store and scatter and serve it to people in their homes, then it’s harder to tell where the contamination came from.”

While bulk food is not more susceptible to contamination, it is easier to detect when contaminations do occur, allowing for action to control the problem.  MSU has been known to react quickly when problems do occur.

“We live in a day in age where there are occasionally recalls and we follow very strict protocols on what to do if they occur,” said Joe Petroff, MSU residential and hospitality occupational health and safety officer.

Preventing outbreaks starts with the training and enforcement of food handling procedure.

“Before the food is put out it is as safe as any other source of food; it becomes dangerous when it sits out and is handled,” Ryser said.

MSU follows the Michigan Department of Agriculture’s food codes for food storage and handling and are inspected regularly. All MSU food service employees go through an extensive training when they are hired as well as an annual recertification, said Petroff, who is responsible for training residential employees.

“All employees go through a significant training to learn how to handle food and keep things clean and safe.  The staff is well-informed not to come to work if they show any sings at all of illness and are not penalized for that,” he said.

While food contamination is a main concern of students and staff, cafeteria food safety also encompasses the sustenance of the menus and nutritional value of the food offered in the MSU cafeterias is continually developing.

“Studies that I have done have shown students eat healthier in the residence halls than when living in off campus,” said Sharon Hoerr, a food science and human nutrition professor. “It is very possible to eat very healthfully in the residence halls; people just need to make some choices.”

While the cafeterias offer healthy options, the options force students to make difficult decisions regarding maintaining a healthy diet.

“Understanding what is healthy helped me have a balanced plate while my friends had entire plates of mac and cheese with Cheetos on the side,” said Nicole Goldman, a food science senior and former president of the Food Science Club. “My plate was always balanced, and the dorms make that easy with so many choices like the large salad bars with lots of fruits and veggies.”

The 13 MSU dinning halls aim to provide healthy options as well as the typical college cafeteria staples.

“People say that want to eat healthy but burgers and pizza still rule, so healthy is a hard thing to nail down; it is always different what people consider healthy,” Haskell said. “People acquaint healthy with fresh, so we have a lot of made to order food.”

The cafeterias follow the American Cancer Society’s “The New American Plate” as a nutritional tool and aim to buy local fresh food including entirely Michigan grown apples and are working towards Michigan meat products and more fresh than frozen vegetables.

“I like that you can see people making the food, and it’s not in a back room somewhere; everyone can see it, so that makes you feel more comfortable about what you’re eating,” Crowder said.

While there are healthy options, making the nutritious choice can seem daunting.  Maintaining a healthy diet while eating in cafeterias has less to do with what you put on your plate and more with how much of it, Hoerr said.  Controlling potions can be difficult in the cafeteria setting, but portion size is crucial for a healthy lifestyle.

“Portion size and eating rate are most important; anything in access causes serious problems,” she said.  “With unlimited service there is a risk of over eating since students feel they need to eat their money’s worth.”

Whether they frequented the soft-serve ice cream or stuck to the salad bar, most students agree the convenience of prepared meals anytime of the day is missed once they shift to off campus living.

“Living off campus I definitely miss the dorm food but less for its quality and more for its convenience,” Goldman said. “I liked that there was a wide variety of foods available to me at any time in the day because sometimes I’m just too tired or busy to cook.”

Tips for Staying Hot and Healthy While Eating Dorm Food from Food Science and Human Nutrition Professor Sharron Hoerr:

1) Slow it Down and enjoy it:  “Eating slowly helps, try to take at least 20 min to finish meal,” she said.

2) Good-bye Trays: While many cafeterias are going trayless, even if yours is not choose not to use one to help control your potions.  “Going trayless helps because can only eat what you can carry.”

3) Save the best for last: “If you eat your veggies and fruit first you are less likely to overeat.”

4) Slow down with the Cheese: “I notice that cheese is something that students love to use and using it as more of a flavoring agent rather than something you’re going to fill up on would be smart since it has so many calories.”

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Campus Saftey: Your Responsibility?

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Campus Saftey: Your Responsibility?


Sarah Lim’s bike had a name: Ross. Ross was a vintage brown, cruiser-style bike that Lim inherited from her dad, and had faithfully transported her around campus since her freshman year. Then one night this September, Lim went to get her bike for a trip to Bubble Island, and discovered it was missing.

“I walked back and forth across the building like three times, because I thought I must have forgotten where I left it,” the 19-year old said. “Finally I had to admit that it must have been stolen. Poor Ross. I miss him.” Students who don’t take sufficient safety precautions, such as locking doors or using U-locks to protect bikes, may be partially to blame for incidents of crime on campus according to MSU police.

Lim, a supply chain management sophomore who used a cable lock for her bike, had not registered it with the MSU police. MSU police Sgt. Florene McGlothian-Taylor said she doesn’t feel sorry for Lim, and though the MSU police are trying to get students to take more responsibility in their actions, the results haven’t been positive.

“Nothing is working,” McGlothian-Taylor said. “And I’m becoming a bit frustrated because I don’t know what else to do.” McGlothian-Taylor said accounts of all incidents reported to the MSU police are published in the State News and police are contacting staff in the dorms and other buildings encouraging them to reinforce safety measures. But often, students don’t heed these warnings. McGlothian-Taylor said that bike thefts have increased to about 280 so far this school year, and there has also been a rash of laptop thefts on campus recently.

Many students, such as economics sophomore Dan Zaharia, 19, recognize that their actions aren’t always exactly smart. “I know for sure that I don’t keep track of my stuff as well as I should,” Zaharia said. “Like the other night, in the library, I went to go look for books and I left my computer right on the desk, all of my books there.”

McGlothian-Taylor said this is just the kind of behavior that is resulting in thefts such as that of a $2,400 Dell laptop from a graduate student in Erickson Hall and a $1,799 MacBook Air from a professor in the Food Safety and Toxicology Building this year.

Although most students acknowledge that they have a part to play in keeping themselves safe, many wish security on campus were better. “Security here is really bad,” said Tori Johnson, a finance sophomore. “It’s easy for someone to get hurt or for something to happen.”

Johnson, 19, lived in Case Hall last year, during the incidents where an unidentified man was soliciting donations from residents of several dorms. On Jan. 21, 2009, an 18-year-old student was sexually assaulted by this man in East Holden Hall, according to a State News police brief. Johnson said one of her friends was also approached by him. “She went to give him money but she made the mistake of keeping the door wide open, and turning her back on him,” Johnson said. “And that potentially could have gone wrong, like she could have been attacked. Luckily, she got him out of her room and nothing happened.”

Other students also express concern about their safety on campus. Supply chain management freshman Julie Molnar, 19, said she “definitely doesn’t feel 100 percent safe on campus.” Molnar lives in Abbot Hall and said she thinks a lot of students are oblivious to any threats of danger. “I think we’re all really naïve,” Molnar said. “If something happened, we wouldn’t know what to do.”

Ed Tillett, the resident director for Emmons Hall, agreed that many students don’t have an accurate perspective of the danger of living on such a large campus. “All too often a lot of students see this as this insulated bubble, but Michigan State really is kind of like a big city,” Tillett said. “We have our own water system, police department, fire and safety, etcetera and the same things that they would do at home they need to bring with them and do here,” he said.

McGlothian-Taylor also compared MSU to a city, adding that unlocked doors are one of the major issues causing crime on campus. “Your room within a residence hall is … where you live, you should view that like your home,” she said. “If you lived in the city, you wouldn’t leave your door unlocked, you would lock it. You should lock your room door.”

Rachel Silva, an OCAT aide in Hubbard Hall, said unlocked doors can be an open invitation to thieves, and in halls with suite-style bathrooms, this leaves you as well as your suitemates vulnerable. Silva, a 19-year-old packaging sophomore, said two of her resident’s rooms were robbed because one was unlocked. The thief robbed the first room, then went through the bathroom and stole from the adjoining room as well. “I think most students have a level head,” Silva said. “But I even have moments like, yes, you can call me an idiot, but it just slipped my mind, you know, I forgot to lock my doors.”

Members of MSU staff and police are urging students to try to remember common sense safety precautions, but are also adding security measures of their own. Green emergency boxes were installed in Mary Mayo hall when it was renovated over the past year. “No matter where you stand in Mary Mayo you’ll be able to see a green light phone to use,” said Ryan McKinney, a  facilities manager for the Brody and West Circle neighborhoods. “If there’s ever an incident you can go and hit the green light phone because there’s one within your line of sight.”

In addition, several halls including Holden, Snyder-Phillips and Emmons have adopted a system where residents must swipe their IDs to get into the living wings of the halls.

McGlothian-Taylor said measures such as these help, but ultimately, the responsibility rests on students to do the right thing: lock their doors, don’t leave belongings unattended and most importantly, alert the police if they see something unusual or suspicious going on. “If you see somebody suspicious or see anything suspicious, call 911 immediately, because we can check the person out,” McGlothian-Taylor said. “They may have a warrant out for their arrest, they could be a burglar. We don’t know. Because nobody calls us.”

Unfortunately, nobody called the police to report anything suspicious the night Sarah Lim’s bike got stolen. She says she think she’ll probably get a different bike next year, but definitely not a new one.

“It won’t be the same though,” Lim said. “It won’t be Ross.”

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